Error Code Portal
MicrosoftWindows Win32Error code

1191

ERROR_SHUTDOWN_USERS_LOGGED_ON

Alternative forms: 0x000004A7 · 0x4A7 · ERROR_SHUTDOWN_USERS_LOGGED_ON · 0x800704A7

What does this code mean?

Code 1191 · An issue reported by Windows Win32.

Official explanation · Original text

The system shutdown cannot be initiated because there are other users logged on to the computer.

Troubleshooting and diagnostic links

First check that the document's product, version, and environment match your situation.

Source and terms of use

System Error Codes (1000-1299) (WinError.h) ↗

Creator: Microsoft and MicrosoftDocs contributors
License: Creative Commons Attribution 4.0 International
Checked on: 2026-11-12

Modifications: Extracted numeric codes, symbolic names and English message text; converted Markdown/HTML to plain text and normalized whitespace; added Korean product context, namespace labels, status classification and separately labeled official links. No machine translation of message text.

Source details · Original licenses and notices