Error Code Portal
MicrosoftWindows Installer messagesError code

1312

MSI message 1312: Cannot create the directory '[2]'. A file with this name already exists. Please rename or remove the file and…

Alternative forms: 0x00000520 · 0x520

What does this code mean?

Code 1312 · An issue reported by Windows Installer messages.

Official explanation · Original text

Cannot create the directory '[2]'. A file with this name already exists. Please rename or remove the file and click Retry, or click Cancel to exit.

Troubleshooting and diagnostic links

First check that the document's product, version, and environment match your situation.

Source and terms of use

Windows Installer Error Messages (for Developers) ↗

Creator: Microsoft and MicrosoftDocs contributors
License: Creative Commons Attribution 4.0 International
Checked on: 2026-11-12

Modifications: Extracted numeric codes, symbolic names and English message text; converted Markdown/HTML to plain text and normalized whitespace; added Korean product context, namespace labels, status classification and separately labeled official links. No machine translation of message text.

Source details · Original licenses and notices