Error Code Portal
MicrosoftMicrosoft Entra IDError code

AADSTS90072

PassThroughUserMfaError

Alternative forms: 90072

What does this code mean?

Code AADSTS90072 · An issue reported by Microsoft Entra ID.

Official explanation · Original text

PassThroughUserMfaError - The external account that the user signs in with doesn't exist on the tenant that they signed into; so the user can't satisfy the MFA requirements for the tenant. This error also might occur if the users are synced, but there is a mismatch in the ImmutableID (sourceAnchor) attribute between Active Directory and Microsoft Entra ID. The account must be added as an external user in the tenant first. Sign out and sign in with a different Microsoft Entra user account. For more information, please visit configuring external identities.

Troubleshooting and diagnostic links

First check that the document's product, version, and environment match your situation.

Source and terms of use

Microsoft Entra authentication and authorization error codes ↗

Creator: Microsoft Corporation and contributors
License: Creative Commons Attribution 4.0 International
Checked on: 2026-11-12

Modifications: Extracted official AADSTS table; Markdown stripped; short English error name selected; original Korean product context added. Official general diagnostic guide is distinguished from code-specific troubleshooting. Documentation license explicitly granted by README Legal Notices; repository LICENSE currently contains MIT terms, also retained as evidence.

Source details · Original licenses and notices