Error Code Portal
MicrosoftMicrosoft Entra IDError code

AADSTS80001

OnPremiseStoreIsNotAvailable

Alternative forms: 80001

Code AADSTS80001 · An issue reported by Microsoft Entra ID.

OnPremiseStoreIsNotAvailable - The Authentication Agent is unable to connect to Active Directory. Make sure that agent servers are members of the same AD forest as the users whose passwords need to be validated and they are able to connect to Active Directory.

Troubleshooting and diagnostic links

First check that the document's product, version, and environment match your situation.