Error Code Portal
MicrosoftMicrosoft Entra IDError code

AADSTS50020

UserUnauthorized

Alternative forms: 50020

What does this code mean?

Code AADSTS50020 · An issue reported by Microsoft Entra ID.

Official explanation · Original text

UserUnauthorized - Users are unauthorized to call this endpoint. User account '{email}' from identity provider '{idp}' does not exist in tenant '{tenant}' and cannot access the application '{appid}'({appName}) in that tenant. This account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Microsoft Entra user account. If this user should be a member of the tenant, they should be invited via the B2B system. For additional information, visit AADSTS50020.

Troubleshooting and diagnostic links

First check that the document's product, version, and environment match your situation.

Source and terms of use

Microsoft Entra authentication and authorization error codes ↗

Creator: Microsoft Corporation and contributors
License: Creative Commons Attribution 4.0 International
Checked on: 2026-11-12

Modifications: Extracted official AADSTS table; Markdown stripped; short English error name selected; original Korean product context added. Official general diagnostic guide is distinguished from code-specific troubleshooting. Documentation license explicitly granted by README Legal Notices; repository LICENSE currently contains MIT terms, also retained as evidence.

Source details · Original licenses and notices